AI Advisory Group helped a business line within a global enterprise realign teams, rebuild trust, and optimize financial operations—reducing Days Sales Outstanding (DSO) and Work in Progress (WIP) by more than 60 days.
The Opportunity
A major business line within a global enterprise faced a growing financial bottleneck. While revenue exceeded $75 million annually, the time between project start and payment stretched to nearly 140 days—over four and a half months.
Despite healthy organic growth, the company’s M&A-driven expansion strategy demanded stronger liquidity. Leadership needed to improve cash flow fast without jeopardizing operations.
Behind the numbers were trust and alignment issues: departments disagreed on KPI definitions, system limitations slowed visibility, and less than 10% of employees understood how financial metrics were calculated.
The organization needed a trusted advisor who could cut through the complexity, rebuild collaboration, and establish a foundation for sustainable performance.
The Approach
AI Advisory Group began by setting realistic expectations: while hitting the 90-day DSO target in two months was unlikely, significant progress could be achieved quickly through clarity and coordination.
The engagement focused on three pillars:
Unbiased Facilitation: Bringing together operations, billing, and collections to identify communication gaps and rebuild cross-functional trust.
Transparency in Metrics: Clarifying how KPIs were calculated, ensuring every department understood the numbers driving performance.
Process Realignment: Identifying systemic friction points and designing a more connected, accountable workflow.
By bridging silos and aligning incentives, AIAG turned fragmented discussions into collaborative problem-solving.
The Solution
A new invoice tracking and reporting system became the foundation for change. Built using the company’s existing ERP tools and enhanced through rapid configuration, the system gave every department access to the same financial truth.
Key features included:
Centralized Invoice Visibility: Tracking each invoice from draft to payment.
Cross-Department Dashboards: Shared views for accounting, operations, and AR teams.
Automated Audit Process: Continuous monitoring to flag discrepancies.
Error Reduction Mechanisms: Workflow checks that decreased manual entry mistakes by over 90%.
Most importantly, the process empowered teams to trust the data—and each other—again.
The Impact
Within six months, the company achieved measurable transformation:
Reduced DSO and WIP by over 60 days, improving cash flow by more than $20 million.
90% fewer errors through process standardization and visibility.
Faster collaboration across departments, replacing months of friction with accountability and shared insight.
Sustained confidence in the company’s M&A strategy through better liquidity and reporting.
The Takeaway
Cash flow challenges are rarely just financial. They are human. By aligning departments, validating metrics, and connecting processes to purpose, AI Advisory Group helped this enterprise move from competing priorities to shared success.
When people understand the “why” behind the number, trust accelerates, and so does performance.