DiversiTech Inc., acquired by a leading TIC firm, partnered with AI Advisory Group to recover a stalled BP reporting project and deliver full results in 60 days.
All solutions implemented using existing client resources. No licensing cost.
The Opportunity
As part of BP’s 2016 digitalization initiative, Diversi-Tech Inspection Company was tasked with transforming its manual, Word-based reporting into a standardized digital process. The project promised efficiency, visibility, and long-term scalability, but after 18 months, it was completely stalled.
Despite experienced project management and a strong client relationship, misalignment between teams, shifting requirements, and an unclear scope had left the initiative in limbo. The client had not covered development costs, leaving Diversi-Tech carrying the financial burden with no results to show.
With deadlines looming and confidence waning, the company needed a fresh approach, one that could deliver clarity, rebuild trust, and salvage both the project and the client relationship.
The Approach
AI Advisory Group was brought in to reassess the project from the ground up. We began with a full discovery process, meeting separately with operations, developers, sales, and the COO to uncover competing priorities and communication breakdowns.
In the first client meeting, it became clear the core problem wasn’t technical — it was misalignment. The project had been driven by changing “wants” rather than validated business needs. In the second meeting, we reset expectations with a simple but powerful message: no more redesigns until we fix the foundation.
By establishing a shared understanding and asking for trust in a new direction, we created alignment between the service company and its client for the first time since project inception.
The Solution
We scrapped the over-engineered legacy design and built a lean, functional system focused on clarity, scalability, and proof of value. Within 60 days, the team delivered:
Digitized Report Form: A digital reporting interface connected to a relational database, leveraging existing tools to avoid new licensing costs.
Data Management and Governance System: A structured database with industry-specific categories and a complex backend supporting a simple, intuitive front end.
Value Tracking Mechanism: A feature enabling Diversi-Tech and BP to quantify the value of third-party inspection work and validate data against client audits.
This balance of simplicity on the surface and structure underneath allowed both teams to move forward with confidence.
The Impact
The project went from stalled to successful within two months, restoring both performance and partnership.
Standardized Reporting: A unified reporting format replaced fragmented templates.
Improved Scalability: The modular backend design allowed future expansion without scope creep.
Strengthened Client Relationship: Transparency and simplicity rebuilt trust with BP stakeholders.
Measurable Value: Both Diversi-Tech and BP could now quantify service quality and vendor performance.
The Takeaway
This project demonstrated that success in digital initiatives begins with validation, not code. By rebuilding alignment and prioritizing outcomes over features, Diversi-Tech transformed a failed reporting initiative into a repeatable success model, setting a new standard for digital execution across the organization.
I am thoroughly impressed at the speed this project was completed in. Our client is thrilled and so are we.