Employees are the greatest asset of any organization. By centering our approach around them, we enhance the work experience and ensure your clients fully realize the value of their investments in people and technology.
- Our Approach
Equip organizations with strategic hiring and leadership development programs to cultivate future-ready leaders and teams
Design integrated solutions that enhance employee and customer interactions, ensuring exceptional, cohesive experiences across all touchpoints.
Provide targeted support and resources to managers and teams, fostering resilience and high performance within the organization.
- Our Capabilities
Reducing Turnover &
Increasing Capacity
Employee Transformation
We empower your workforce through strategic vision, development, and effective hiring strategies. Our tailored approach enhances leadership, team performance, and work environments, boosting engagement, productivity, and driving long-term organizational success.
Digital Workplace
We optimize digital environments to enhance productivity and engagement, integrating cutting-edge technologies and seamless user experiences. Our tailored solutions streamline workflows, improve collaboration, and drive long-term organizational success.
People Insights
We leverage data to understand employee needs and behaviors, providing actionable insights for strategic decision-making. Our tailored solutions enhance engagement, improve communication, boost productivity, and drive long-term organizational success.
Employee Transformation
Ensuring every employee has positive experiences throughout their time with your company is crucial for organizational success, profitability, and competitive advantage. The three key touchpoints in the employee journey that require strong focus are attraction & onboarding, engagement, and attrition.
Recruiting
Employee Onboarding
Engagement & Motivation
Retention
Offboarding
Investing in technology is investing in people. Today, delivering a great work experience relies heavily on the digital ecosystem. Redefining this experience to meet the expectations of a diverse generational workforce is essential for productivity. We create digital solutions that enable efficient, instant collaboration, ensuring employees are productive, engaged, and connected within their workflow.
Search & Discovery
Workforce Collaboration
Knowledge Management
Content & Communications
Employee Engagement & Community
Digital Upskilling
Learning and development are ever-evolving. The workforce must continuously acquire new skills and behaviors for their current roles while building resilience to shape future roles. Cultivating a culture that embraces this requires shared accountability between employees and the organization, empowering growth and driving company success.
Talent Strategies
Skills Assessment and Growth
Succession Planning
Coaching and Mentorship
Leadership Competencies
Personalized Learning Pathways
Digital Wokplace
The Heart of Your Digital Employee Experience
The Heart of Your Digital Employee Experience
The digital workplace has evolved through various names: corporate intranet, employee portal, digital workspace, and now digital employee experience. No matter the term, the digital workplace remains the centerpiece of your digital ecosystem—it’s where your team goes to work, learn, discover, and engage with your organization. When executed effectively, a digital workplace boosts profitability, brand advocacy, and employee engagement. The most successful digital workplaces streamline your job by integrating disparate platforms and technologies into a cohesive, personalized experience that caters to diverse generational work styles and individual preferences.
Personalization, seamless access to knowledge, and enterprise-wide connectivity are crucial elements of any communications intranet. Creating an environment that fosters social engagement and community-building strengthens connections among employees and the organization, boosting morale and performance.
- Personalized information demonstrates your commitment to providing an exceptional employee experience, driving greater information consumption and engagement.
- Simplify content creation and management, allowing content owners to work efficiently and ensuring employees receive the right information at the right time.
- Integrate communication and collaboration functions to streamline workflows for your employees and simplify your digital landscape.
Effective, personalized search has always been the cornerstone of exceptional digital workplaces. Employees should not have to learn new behaviors to search effectively. Enterprise search offers a consumer-grade experience, AI-driven personalization, and a single-entry point to access all content, knowledge, and expertise.
- Provide comprehensive search capabilities to your employees, allowing them to quickly and easily find information, while reducing the burden on your help and support teams.
- Integrate search across information silos, such as key enterprise systems, so employees can access the right information without needing to know which platform to use.
- Incorporate search functionality into the applications your employees use, enabling them to stay focused on their tasks and quickly find the answers they need.
The need for effective and engaging digital communities has never been more crucial than in today’s dispersed workforce. While physical presence fosters group engagement and mutual belonging, digital technologies can recreate these connections—both in real-time peer-to-peer interactions and in long-term persistent spaces. Building community-focused digital spaces supports shared interests, ideation, and social engagement. These digital tools enable your employees to be as effective and efficient in their interactions as they would be in an office setting.
- Communities can take many forms, from open-membership groups and Employee Resource Groups (ERGs) to work collaboration communities.
- Offering various types of communities and simplifying onboarding facilitates the organic formation of these groups and enhances engagement.
- Integrating these communities with the organization and the broader digital workplace amplifies their impact.
Knowledge capture and knowledge loss have long been significant challenges for organizations, and solving these issues is a key differentiator for advanced digital workplaces. New technologies combining behavioral and usage insights, machine learning, and AI create dynamic, adaptive knowledge centers, offering opportunities for effective knowledge capture and dissemination.
- Advanced technologies enable AI identification and initial curation of knowledge topics, which can then be integrated into your search and content experiences, allowing knowledge to be accessed seamlessly in the flow of work.
- Lifecycle management of knowledge ensures the identification, management, distribution, and archiving of knowledge across communication and collaboration platforms and communities.
- Integration with multiple Learning Management Systems (LMS) connects knowledge to training materials, providing employees with the information they need and the training to utilize it effectively.
Insights
Integrating people analytics and insights into a digital workspace offers the potential to truly understand how an organization operates and supports its employees. This approach can enhance organizational efficiency, protect employee wellness, support effective managers, foster a productive meeting culture, and drive customer centricity, delivering immense value.
- Organizations can make data-informed decisions based on real-time insights.
- Leveraging data drives continuous improvement and innovation across your digital workplace, identifying strengths and opportunities to maximize value for both the organization and its people.
- Providing insights to employees helps them make better, strategically aligned decisions.
People Insights
Safeguard Your Most Valuable Asset
By leveraging people insights, businesses gain a deeper understanding of their employees’ needs and motivations, enabling them to create more effective, data-informed strategies, improve performance, and maximize their investment in employees. Rightpoint offers solutions and experiences to generate these insights and develop strategies that lead to impactful actions.
People insights empower business leaders to adapt to evolving work environments. These insights facilitate the integration of hybrid work models, early detection of employee changes, and agile adaptation to shifting business strategies.
- Enhance organizational resilience.
- Strengthen the value proposition for employees.
- Boost both personal and business performance.
Insights into work dynamics can drive cultural changes that enhance business operations. Understanding how, when, and why teams collaborate improves the employee experience. Analyzing interactions also fosters a more efficient work environment.
- Boost meeting efficiency and outcomes.
- Establish collaboration best practices.
- Integrate hybrid work into management and business culture.
Employee well-being is essential for organizational performance. Prioritizing employee needs results in more productive and committed staff. This investment fosters a positive work environment and supports the business’s long-term success.
- Analyze working patterns to optimize productivity.
- Ensure employees can disconnect and recharge.
- Promote a diverse and inclusive workplace.
Employee engagement surveys offer valuable insights but often lack the compelling evidence needed to drive action. By combining engagement data (e.g., Qualtrics, Glint, Perceptyx, Gallup, etc.) with Viva Insights, you can uncover the behaviors that influence engagement results. This empowers HR teams to provide leaders and managers with targeted actions that produce measurable change.
- Connect employee behaviors with engagement metrics.
- Identify trends, challenge areas, and evaluate change effectiveness over time.
- Measure the impact of changes on employee behaviors and engagement.
People insights enable HR analysts to assess the employee experience from hire to retire, generating actionable talent insights and empowering leaders to make data-driven decisions. Using evidence-based learnings, HR can become a strategic partner to business leaders and managers.
- Evaluate the effectiveness of onboarding strategies.
- Support employee development and identify at-risk groups.
- Identify root causes of attrition and develop remediation plans.
- Organizations can make data-informed decisions based on real-time insights.
- Leveraging data drives continuous improvement and innovation across your digital workplace, identifying strengths and opportunities to maximize value for both the organization and its people.
- Providing insights to employees helps them make better, strategically aligned decisions.
Drive Revenue with People Insights
Having the right fit job analysis and performance models benefits all positions, turning every employee into an advocate for your company. People insights can be particularly transformative for sales teams, enabling them to overcome inefficiencies and misaligned technologies. By combining sales outcomes with behavioral and engagement data, you gain valuable insights into best practices and potential pain points. Understanding how all employees, especially sales professionals, spend their time and interact helps identify and resolve barriers, empowering leadership with the knowledge to drive excellence across the organization.
- Establish target behavioral metrics linked to performance.
- Analyze time and effort spent on tasks and their impact on success rates.
- Quantify the value of adhering to best practices.
- Assess the impacts of training and development on employee and business performance.
We are here to address any questions you may have as you implement your plan. Additionally, for clients seeking an ongoing partnership, we provide comprehensive Hiring Strategy Planning & Support.
