Project Overview

We worked alongside the team at EMG to deliver a professional implementation of an improved accounting back-end process and delivered a decrease of WIP + DSO by over 45 days and a reduction of over 30 hours in processing per week.

Implementation

4 Weeks

Challenge

Improving Cash Flow

As a fast-growing business in the construction industry this national project management service provider discovered a way to gain market share by offering guarantees for on time delivery. If the project is not completed within the agreed upon completion window, the client pays nothing. This of course, caused the company to experience exponential growth.

However, this growth caused backend services like billing and collections to get behind. Daily Sales Outstanding (DSO) and Work in Progress (WIP) numbers were causing cashflow concerns. The CFO turned to AI Advisory Group as a trusted partner capable of facilitating quick turnaround solutions and aligning business objectives with realistic actions and effective outcomes.

Solution

Communication Alignment

In AIAG the client found a trusted partner that was motivated and brought positive energy that was required for a high impact 2-day session. To enable the business process improvements, AIAG would facilitate the candid feedback of key players and map out the process for each role.

AIAG tailored the experience further by focusing on building relationships and enhancing communication practices between the business groups. It became clear that this company had technology solutions in place, however the level of engagement with employee collaboration was extremely low. The level of trust AIAG brings to every engagement helps to extract the underlying problems that exist within an organization.

AIAG’s approach was perfectly aligned with addressing the problem to mitigate any further decline, but also provided ways for the company to implement process improvements and communication best practices for long term success. By the company utilizing AIAG, they were able to provide an outside perspective to better position themselves to accept and to be more inclusive of the many factors which were involved.

Results

A Trusted Partnership

• Greater insights for C-Suite to understand root cause and implement changes
• Improved cash flow and reduced Days Sales Outstanding.
• Increased visibility in Project Tracking to mitigate any delays in on time delivery.
• Better utilization of existing technology solutions for reporting and collaboration
• Overall improvement of interdepartmental communication
• Boost in employee morale and greater confidence for staff to identify and communicate areas of concern for immediate resolve